Summary
In short
- A damaged stock record is a record used in KnowLogistics that records stock damaged in storage or handling, how it happened and what was done with it. It is built against ISO 9001 cl.8.7 and forms part of the Inventory Accuracy programme.
- Raised when damage is found. Completed by the area owner.
- The template holds 41 fields across 4 sections.
- Scoring is damage value trend, where high is bad.
- ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable.
- It connects to the rest of the library: feeds Inventory Adjustment and Racking Inspection.
What it is
What it is
What is a damaged stock record?
A damaged stock record is a record used in KnowLogistics that records stock damaged in storage or handling, how it happened and what was done with it. It is built against ISO 9001 cl.8.7 and forms part of the Inventory Accuracy programme.
When is a damaged stock record completed?
A damaged stock record is completed at the moment the event happens, rather than reconstructed afterwards. Raised when damage is found.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Inventory Accuracy programme and this is one of its steps
- A linked record needs this one to exist: feeds inventory adjustment and racking inspection
Not for
- Cycle Count Record, which counts a defined slice of stock while operations continue, rather than shutting the site once a year.
- Stock Count Variance Investigation, which investigates why a counted quantity did not match the system quantity, before anybody adjusts it.
- Inventory Adjustment Authorisation, which authorises a change to a system stock figure, with the reason and the evidence behind it.
- Anything outside KnowLogistics, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 9001Quality management systems
The international standard for consistently meeting customer and regulatory requirements. Certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the damaged stock record template based on?+
It is built against ISO 9001 cl.8.7. ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the damaged stock record contain?+
There are 4 sections: header, cause, response, outcome. Together they hold 41 fields, 30 of which are required.
How many damaged stock record records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the damaged stock record belong to?+
It is part of Inventory Accuracy. Adjustments investigated before they are posted, and location accuracy measured separately.
How is a damaged stock record scored?+
Scoring is damage value trend. High is bad. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the damaged stock record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the damaged stock record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowLogistics — supply chain execution. Inbound, outbound, inventory, yard, claims, supplier lifecycle and customs.
Meet KnowLogistics→Sources
Sources
- ISO 9001 — Quality management systems
- ISO — International Organization for Standardization