Summary
In short
- An equipment failure report is a record used in KnowMaintain that records that an asset has failed and stopped or degraded production. It is built against ISO 55001 cl.10.1 and forms part of the Reliability and Predictive Maintenance programme.
- Raised at the moment of failure. Completed by the operator or technician.
- The template holds 42 fields across 4 sections.
- Scoring is impact band, where high is bad.
- ISO 55001 is asset management systems. The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates.
- It connects to the rest of the library: feeds RCA, Work Order.
What it is
What it is
What is an equipment failure report?
An equipment failure report is a record used in KnowMaintain that records that an asset has failed and stopped or degraded production. It is built against ISO 55001 cl.10.1 and forms part of the Reliability and Predictive Maintenance programme.
When is an equipment failure report completed?
An equipment failure report is completed at the moment the event happens, rather than reconstructed afterwards. Raised at the moment of failure.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form CASE-2026-000
- You are running the Reliability and Predictive Maintenance programme and this is one of its steps
- A linked record needs this one to exist: feeds rca, work order
Not for
- Failure Mode Record, which records how an asset failed, using standard failure mode codes rather than free text.
- Repair Record, which records what was actually done to fix the asset, including parts replaced and settings changed.
- Temporary Repair Record, which records a repair that is not permanent, with an expiry date and a plan for the proper fix.
- Anything outside KnowMaintain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 55001Asset management systems
The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the equipment failure report template based on?+
It is built against ISO 55001 cl.10.1. ISO 55001 is asset management systems. The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the equipment failure report contain?+
There are 4 sections: header, the failure, safety and product, response and impact. Together they hold 42 fields, 28 of which are required.
How often is an equipment failure report raised?+
A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form CASE-2026-000, so it can be traced and referenced from other records.
Which programme does the equipment failure report belong to?+
It is part of Reliability and Predictive Maintenance. Intervals set by failure behaviour rather than by the calendar.
How is an equipment failure report scored?+
Scoring is impact band. High is bad. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the equipment failure report template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the equipment failure report library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowMaintain — asset maintenance. Work orders, planned maintenance, calibration, reliability and shutdowns.
Meet KnowMaintain→Sources
Sources
- ISO 55001 — Asset management systems
- ISO — International Organization for Standardization