Summary
In short
- A failure mode record is a record used in KnowMaintain that records how an asset failed, using standard failure mode codes rather than free text. It is built against ISO 14224 and forms part of the Reliability and Predictive Maintenance programme.
- Completed by the technician after repair. Coded, so patterns can be seen across hundreds of failures rather than read one at a time.
- The template holds 42 fields across 4 sections.
- ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
- It connects to the rest of the library: links Asset, Case.
What it is
What it is
What is a failure mode record?
A failure mode record is a record used in KnowMaintain that records how an asset failed, using standard failure mode codes rather than free text. It is built against ISO 14224 and forms part of the Reliability and Predictive Maintenance programme.
When is a failure mode record completed?
A failure mode record is completed at the moment the event happens, rather than reconstructed afterwards. Completed by the technician after repair.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form FM-2026-000
- You are running the Reliability and Predictive Maintenance programme and this is one of its steps
- A linked record needs this one to exist: links asset, case
Not for
- Equipment Failure Report, which records that an asset has failed and stopped or degraded production.
- Repair Record, which records what was actually done to fix the asset, including parts replaced and settings changed.
- Temporary Repair Record, which records a repair that is not permanent, with an expiry date and a plan for the proper fix.
- Anything outside KnowMaintain, which belongs in the workspace that owns that process
Standards
What it is built against
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the failure mode record template based on?+
It is built against ISO 14224. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the failure mode record contain?+
There are 4 sections: header, coding, contributing conditions, analysis. Together they hold 42 fields, 30 of which are required.
How often is a failure mode record raised?+
A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form FM-2026-000, so it can be traced and referenced from other records.
Which programme does the failure mode record belong to?+
It is part of Reliability and Predictive Maintenance. Intervals set by failure behaviour rather than by the calendar.
Can the failure mode record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the failure mode record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowMaintain — asset maintenance. Work orders, planned maintenance, calibration, reliability and shutdowns.
Meet KnowMaintain→Sources
Sources
- ISO — International Organization for Standardization