Knowella

Repair Record

The recurring failure is the undocumented substitution. A technician on nights cannot get the manufacturer's part, fits an equivalent off the shelf, adjusts a setting to make it run, and writes "repaired, tested OK". The machine works. Eighteen months on, nobody knows the drive runs an unapproved bearing at a modified setpoint, and the next failure is diagnosed against a specification the asset no longer has.

KnowMaintainRecordMNT-015Pinned in navigation39 fields across 5 sectionsFull researchSee the form

Reviewed by Siddarth SinghCSPLast reviewed 16 August 2026

Basis
ISO 55001 cl.8.2
Workspace
KnowMaintain
Form type
Record
Review trigger
Every permanent repair, closed out before the asset returns to production
Completed by
Technician who did the work, countersigned by the supervisor

The short version

  • A repair record's value is diagnostic speed, not compliance. The next breakdown is resolved against this record, and a vague one costs hours of re-diagnosis at line rate.
  • Every setting changed during a repair is an undocumented modification unless written down, and those turn a repeatable machine into a site-specific one nobody dares touch.
  • In a food plant, disposal of the old part is a food safety control, not housekeeping. A bearing race left in a boning hall is a foreign body waiting to be found in product.
  • Recording torque values is the cheapest reliability intervention available, because much premature bearing and coupling failure traces back to fitting, not the part.

What this is

What is a repair record?

What is a repair record?

It is the account of what was physically done to restore an asset, as distinct from why it failed. It captures the method, parts fitted with their numbers, settings or torques changed, and verification that the asset works. It is the configuration history the next technician diagnoses against.

Why does an approved equivalent part need recording?

Because substitution is a change to the asset, not a like-for-like repair. An equivalent may differ in clearance, material or duty rating in ways that matter under wash-down or at load. ISO 55001 treats this as management of change, which is why the field separates original, approved equivalent and unapproved substitute.

What counts as function testing after a repair?

Running the asset under representative duty and confirming it performs to specification, not simply that it starts. That includes protective functions, interlocks and guards disturbed by the work. A repair signed off on a no-load spin is the commonest route back to an unplanned stop that week.

Scope

When is a repair record required?

This is the record of the physical fix. It sits alongside the failure classification rather than replacing it, and stops where the asset is verified and returned to production. Used for adjacent jobs it produces a history that is unusable or misleading.

Use this template when

  • A corrective or planned repair has been carried out on a registered asset
  • Parts were fitted, replaced or fabricated and must enter the asset's configuration history
  • Settings, torques or alignment were changed and the new values must be recoverable
  • The repair is intended to be permanent and the asset is returning to normal production
  • A work order needs closing with evidence the asset was function tested before release

Do not use it for

  • Temporary Repair Record, which carries an expiry date and a plan for the permanent fix, and covers anything holding on a clamp, a strap or a bypass.
  • Failure Mode Record, which codes how and why the component failed rather than what was done to it, on the same event.
  • Equipment Failure Report, raised at the breakdown to capture production impact, before anyone has touched the machine.
  • Job Plan, the pre-written instruction for a repeatable task, referenced here rather than rewritten each time.
  • Calibration Record, the controlled measurement activity this record triggers when a repair disturbs an instrument.

Compliance mapping

Which ISO 55001 cl.8.2 requirements does this satisfy?

ISO 55001 does not name a repair record. It requires that activity on assets is controlled and documented, that changes are managed, and that the resulting information reaches the people who need it. This form is where those obligations land for corrective work.

ClauseRequirementWhere it lands
ISO 55001:2014 cl.7.5Information requirements determined: what is captured, against which asset, by whomHeader
ISO 55001:2014 cl.8.1Work carried out against a defined method, with deviation identified rather than absorbedWhat was done
ISO 55001:2014 cl.8.2Changes to assets managed, with the risk of the change assessed before return to serviceParts
BRCGS Food Safety Issue 9, cl.4.7Parts in contact with or above product are food-grade, and debris is removed from production areasParts
ISO 55001:2014 cl.8.2Modified operating parameters recorded so current configuration is known, not inferredSettings and calibration
ISO 55001:2014 cl.7.6Documented information controlled, retained and available when neededVerification and history

What it does not cover

  • The work order close-out comment, which records that the job finished and the labour is booked, and rarely carries a part number or a setpoint.
  • The parts issue from stores, which proves a part left the shelf but not that it went into this asset, at this position, in place of what.
  • A photograph of the repaired assembly, which shows the outcome and none of the values, and cannot be searched by part number when the failure recurs.
  • The technician's recollection, which is genuinely good for about three weeks and is the de facto asset history in most plants that believe they have one.
  • The contractor's service report, which is written to justify an invoice, rarely carries your part numbering, and leaves the settings they changed undocumented.

Global

Repair Record requirements by country

Repair documentation is regulated indirectly: not as a records requirement in its own right, but through the duty to keep equipment safe, fit for purpose and incapable of contaminating product. These three regimes reach the maintenance workshop.

United Kingdom and global retail supply

BRCGS Food Safety Issue 9, clause 4.7

A documented maintenance programme is required, temporary repairs must be controlled and time-limited, and equipment cleared of maintenance debris and tools before production restarts.

This clause turns Old Part Disposal and Food Grade Where Required into audit evidence. Non-conformances land on the record rather than the workshop, because the record is what an auditor reads.

United States

21 CFR 117.40 and 117.35, FDA Preventive Controls for Human Food

Equipment must be of appropriate design and material and maintained so as to protect against contamination, and lubricants and other materials used near product must be safe for their intended use.

An unapproved substitute part or a non-food-grade lubricant introduced during a repair is a direct breach, and this record is where an investigator looks for it.

European Union

Regulation (EC) No 852/2004, Annex II, Chapter V

All articles, fittings and equipment contacting food must be kept in good order, repair and condition so as to minimise any risk of contamination.

The obligation attaches to condition, and condition after a repair is what this record evidences. In enforcement, an absent repair history reads as absent control.

How to complete it

How to complete a repair record, step by step

The mechanical work is not the hard part. Four judgements made while the line is down decide whether this record is defensible or merely present, and each runs against the incentive to get production away.

Whether the part fitted was genuinely an approved equivalent

Original Or Equivalent scores an unapproved substitute at zero, and the word doing the work is approved. Approved means engineering assessed the difference against duty, material and clearance and recorded it. A part that fits and has been used before is not approved, it is habitual. On nights the honest answer is usually Unapproved substitute, and recording it triggers the review it deserves.

Whether any setting was changed, including the ones that felt like nothing

Setting Detail only appears when Settings Changed is Yes, so a No closes the section. Technicians answer No after tweaking a speed setpoint, a pressure limit or a timer, because it does not feel like a modification. It is the highest-value field on the form: undocumented setpoint drift is how identical machines stop behaving identically.

Whether the function test represented real duty

Function Tested scores Not applicable the same as Yes, which makes it the escape route. Reserve it for work that cannot change function, and almost nothing qualifies once a fastener has been undone. Test under load, with product or a surrogate, and prove any guard or interlock disturbed by the work still stops the machine.

Whether the repair warrants a follow-up check

Follow Up Check Scheduled and Run In Period Required decide whether anyone looks at this asset again before it fails. Any rebuild, fabrication, bearing or coupling install and any equivalent substitution should carry a check inside the run-in window. Scheduling it here rather than intending to remember is the difference between catching a fitting error and rediscovering it as a breakdown.

What auditors find

Most common repair record findings

These surface when a year of repair records is read against the assets they describe. Most are visible from the records alone, which is what makes them worth auditing.

FindingClauseWhat fixes it
Part Number blank on many records, with only a free-text description enteredISO 55001:2014 cl.7.5Make the number mandatory where Repair Type is Component replacement, and resolve it from the spares catalogue rather than typing it, so history is searchable by part.
Settings Changed answered No on records whose description narrates an adjustmentISO 55001:2014 cl.8.2Audit descriptions against the field. Where text contradicts the answer, treat it as a management-of-change failure, because the setpoint the record denies is the one nobody can recover.
Approved equivalents fitted repeatedly with no engineering assessment on fileISO 55001:2014 cl.8.2Query the year, list substitutions by part, and either approve them through change control or correct the stores catalogue that made them the default.
Old Part Disposal answered Left in area on records from production zonesBRCGS Food Safety Issue 9, cl.4.7Route any such answer to the quality workspace as a foreign body near miss, rather than leaving it as a scored maintenance field nobody reads.
Calibration Required After Repair answered Yes with no Calibration ID enteredISO 55001:2014 cl.8.1Make the conditional Calibration ID required when the answer is Yes and hold release of the asset until it resolves to a completed calibration record.
Asset History Updated answered Yes while the register shows no corresponding entryISO 55001:2014 cl.7.6Stop asking and make the update automatic from the record. A self-declared admin step performed by the person it inconveniences always drifts towards Yes.

Case in point

Case in point: the filler that nobody could match

A beverage plant ran two nominally identical fillers on adjacent lines. Line two produced more low-fill rejects and had done for over a year. Engineering compared manuals, setpoint screens and schedules and found no difference. The theory settled on a worn valve block, and a rebuild kit was ordered at cost.

Before it arrived, someone read the repair records. Eleven months earlier a night-shift repair on line two had fitted a fill valve seat from a second supplier as an approved equivalent and, in the same job, cut the fill dwell by forty milliseconds to stop the machine dripping. Settings Changed said Yes and Setting Detail carried the value. Nobody had looked. The seat geometry differed slightly, the dwell change had been a workaround, and both had become the machine's normal state. Reverting the dwell and standardising the seat closed the reject gap inside a shift.

The template

The template, field by field

The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.

39fields
5 sections
Reference
MNT-015
Archetype
Record
Record ID
REP-2026-000
Scoring
Not scored
Direction
n/a
Singleton
No
Basis
ISO 55001 cl.8.2
Links
Links Asset, Work Order
Tags
Maintenance, Repair
Sections
5
Fields
39
Follow up fields
3
Repeating sections
1
Links out
5
Field typesOwn ID, generated on saveCase thread and parentPick list from a registryLinked to another templateFollow up, dashed outlineScored

Header

12 fields
Text

Record ID*

Generated on save

Auto sequence. Format REP-2026-000.

The record's own ID. Other templates point at this value.

Single Choice

Status*

Scored

Drives who this goes to next.

  • Planned2 pts
  • In progress2 pts
  • Complete3 pts
  • Deferred0 pts
  • Open0 pts
  • Closed3 pts
  • Overdue0 pts
Date & Time

Date and Time*

Users

Raised By*

Pick List

Site*

From FDN-001 Site NameFilter: Status is Active
Text

Site ID*

Linked

Format SITE-000.

Links to FDN-001 Site ID

Single Choice

Area

Optional

The area within the site.

Cutting roomBoning hallPackingChill storeFreezerPasteurisingFillingCulture roomDespatchYardWorkshopPlant roomOffices
Location

Exact Location

Optional

Drop a pin for anything hard to find.

Pick List

Asset*

From FDN-002 Asset NameFilter: Site matches, Status is Active
Text

Asset ID*

Linked

Format AST-0000.

Links to FDN-002 Asset ID

Text

Work Order ID*

Linked

Links to MNT-002 Work Order ID

Single Choice

Repair Type*

Component replacementRebuildAdjustmentFabricationSoftware

What was done

4 fields
Text

Repair Description*

Single Choice

Method Used*

Replace, rebuild, adjust, weld, machine or software change.

ReplaceRebuildAdjustWeldMachineSoftware change
Single Choice

Followed Job Plan*

Scored
  • Yes3 pts
  • Partly1 pt
  • No plan exists0 pts
Text

Job Plan ID

OptionalLinked

Links to MNT-006 Plan ID

Parts

Repeats6 fields
Text

Part Replaced*

Text

Part Number

Optional
Numeric Answer

Quantity*

Single Choice

Original Or Equivalent*

Scored
  • Original manufacturer part3 pts
  • Approved equivalent2 pts
  • Unapproved substitute0 pts
Single Choice

Food Grade Where Required*

Scored
  • Yes3 pts
  • Not required3 pts
  • No0 pts
Single Choice

Old Part Disposal*

Scored

Old parts left in a food area become foreign bodies. Remove them from site or bin them properly.

  • Removed from site3 pts
  • Binned correctly2 pts
  • Left in area0 pts

Settings and calibration

7 fields
Single Choice

Settings Changed*

Scored
  • No3 pts
  • Yes1 pt
Single Choice

Settings Recorded

OptionalScoredShows if Settings Changed equals Yes
  • Yes3 pts
  • No0 pts
Text

Setting Detail

OptionalShows if Settings Changed equals Yes
Single Choice

Torque Values Applied

OptionalScored
  • Yes3 pts
  • Not specified1 pt
  • No0 pts
Single Choice

Alignment Checked

OptionalScored
  • Yes3 pts
  • Not required3 pts
  • No0 pts
Single Choice

Calibration Required After Repair*

YesNo
Text

Calibration ID

OptionalLinkedShows if Calibration Required After Repair equals Yes

Links to MNT-060 Calibration ID

Verification and history

10 fields
Single Choice

Function Tested*

Scored
  • Yes3 pts
  • Not applicable3 pts
  • No0 pts
Single Choice

Run In Period Required

Optional
YesNo
Single Choice

Follow Up Check Scheduled

OptionalScored
  • Yes3 pts
  • No1 pt
Single Choice

Asset History Updated*

Scored
  • Yes3 pts
  • No0 pts
Single Choice

Manual Or Drawing Updated

OptionalScored
  • Yes3 pts
  • Not required3 pts
  • No0 pts
Single Choice

Spares Reordered

Optional
YesNot requiredNo
Users

Technician*

Signature

Signature*

Users

Supervisor*

Signature

Second Signature*

MNT-015 · record IDs look like REP-2026-000 · Links Asset, Work Order

Open in Knowella

Run it with agents

From a document you fill in to a programme that runs itself

Writing one repair record takes minutes. Keeping the parts, settings and verification attached to the asset rather than the job, and findable at the next breakdown, is where the value is made or lost.

KnowMaintain

Attaches the record to the asset and work order, holds parts and setpoint history as the asset's configuration, and triggers the follow-up check when a run-in period is declared.

KnowQuality

Treats the food-grade and disposal answers as contamination controls, so a part left in a production area becomes a near miss rather than a maintenance score.

KnowSafe

Holds the isolation and permit the repair ran under, and checks that guards and interlocks disturbed by the work were proven before release.

Ella
Ella

Surfaces substitutions and setpoint changes across the year, drafts the engineering review where an equivalent has quietly become standard, and holds every write for approval.

This template lives in KnowMaintain — asset maintenance. Work orders, planned maintenance, calibration, reliability and shutdowns.

Meet KnowMaintain→

Glossary

Repair Record definitions and key terms

Approved equivalent
A non-original part formally assessed by engineering as fit for the duty, material and clearance of the position it occupies, with that assessment recorded.
Management of change
The controlled process by which any alteration to an asset, its parts or its operating parameters is risk assessed and documented before it returns to service.
Run-in period
The interval just after a repair or overhaul when fitting errors and early-life defects are most likely to appear, and a follow-up check has the highest yield.
Job plan
A pre-written instruction for a repeatable maintenance task covering method, parts, tools and acceptance criteria, referenced from this record rather than duplicated in it.
Foreign body
Any extraneous material capable of entering product, including fasteners, washers, swarf and discarded components maintenance leaves in a production area.

FAQ

Frequently asked questions about repair record

Do we need both a repair record and a failure mode record for the same event?+

Yes, and they answer different questions. The failure mode record codes why the component failed so the population can be trended; this one documents what the asset now is. Merging them gives a form too long for the technician and too vague for the engineer, so both end up unfilled.

What about repairs carried out by an external contractor?+

Raise the record in your own system regardless, with their report attached rather than substituted. Part numbers, settings and torques must sit in your fields, because their report will not be searchable when the asset fails in two years and the contract has changed hands.

How is the Parts section meant to handle a job with several components?+

The section repeats, so each part gets its own entry with its own number, quantity, origin and disposal answer. Listing several in one entry defeats the point: the substitution and food-grade questions apply per part, and a single answer hides the exception.

Should torque values be recorded when the manual does not specify any?+

Record Not specified rather than No, which is why the field has three options. No means a torque was specified and not applied, which is a defect. Not specified means the manufacturer left a gap, which is a case for a site standard rather than for leaving it to feel.

Does the supervisor's countersignature add anything real?+

Only if the supervisor is accountable for the temporary-versus-permanent call and for release to production. Used that way it is the control on the most consequential judgement on the form. Used as a rubber stamp it adds delay and nothing else.

What is the minimum a repair record must capture to be worth keeping?+

Asset, date, what was replaced with which part number, what was changed and to what value, and evidence of a function test. A record with those five is usable a decade later. Everything else improves the analysis; those five make it possible at all.

Keep going

Related templates and programmes

Siddarth Singh

Written and reviewed by

Siddarth Singh

Founder & Chief Executive Officer, Knowella

Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.

  • Certified Safety Professional (CSP), Board of Certified Safety Professionals
  • MBA, University of Chicago Booth School of Business
  • MS and BS, The Ohio State University, Industrial and Systems Engineering
  • Six Sigma Black Belt
Verify with BCSP →

Sources and last review. Reviewed 16 August 2026 against:

  • ISO 55001:2014 — Asset management systems: requirements, cl.7.5, cl.7.6, cl.8.1, cl.8.2, cl.9.1
  • BRCGS Global Standard Food Safety Issue 9, clause 4.7 — Maintenance
  • 21 CFR 117.35 and 117.40 — FDA Preventive Controls for Human Food
  • Regulation (EC) No 852/2004, Annex II, Chapter V
  • EN 13306:2017 — Maintenance terminology

This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.

Start in Minutes, Not Weeks

Launch a Ready-Made Template and Customize It Your Way

Every template is fully editable. Adjust fields, workflows, and branding to match your processes, then deploy to your team instantly.