Knowella
TemplatesGuide

Three tiers and one spine

The library holds together because of a small number of structural decisions made before any template was written.

Three tiers

TierWhat it holdsExample
RegistriesThe things everything else refers to. Sites, assets, workers, tasks, vendors, substances, courses, documents, clauses.FDN-002 Asset Register
Activity templatesThe records people actually create during a shift. Reports, inspections, checklists, permits, assessments.SAF-001 Incident Report
Canonical enginesOne shared version of a process the whole tenant uses, rather than a copy per workspace.FDN-014 CAPA

There is exactly one CAPA, one root cause analysis and one risk assessment per tenant. A quality nonconformance, a safety incident and an environmental spill all raise actions into the same CAPA engine, which is why actions can be counted across the whole site rather than per department.

The spine

Three fields tie related records into a thread that can be followed end to end.

1
Case IDThe thread. Every record belonging to the same event carries the same case ID, from the first report through investigation, actions and closure.
2
Parent TypeWhat kind of record came before this one.
3
Parent IDWhich specific record came before this one.

IDs are flat and human readable, in the form CASE-2026-00147. No nested numbering, because people read these out loud on a radio.

Standards handled as tagging

ISO 45001, ISO 14001, BRCGS, SQF and the rest are handled by tagging clauses onto templates rather than duplicating the library per standard. One inspection can satisfy three schemes, and the compliance workspace reads those tags to show readiness without a separate audit.

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