Knowella

Health Surveillance Compliance Review

A compliance review reports a tidy percentage while the number that matters is a named list: who is overdue, who has never had a baseline, and who refused. Its recurring failure is treating a scheduling gap and a refusal as the same event, and treating a rising compliance percentage as evidence the surveillance itself is adequate, when it only measures whether the calendar was kept.

KnowHealthReviewHLT-015Pinned in navigation43 fields across 4 sectionsFull researchSee the form

Reviewed by Siddarth SinghCSPLast reviewed 16 August 2026

Basis
OSHA
Workspace
KnowHealth
Form type
Review
Review trigger
Quarterly interval, and after any change to the surveillance schedule
Feeds
Occupational health actions, exposure review, management review

The short version

  • Compliance percent is a lagging aggregate. The record that actually drives action is the named count of overdue assessments and workers never assessed, because those are the people currently exposed with no baseline.
  • A refusal and a non-attendance are not the same failure. A refusal may need occupational health follow-up or a fitness decision; a non-attendance is usually a scheduling or release problem that a site manager can fix directly.
  • Findings are reported as anonymised trends across the population, never as an individual result. A review that can be read back to one worker's finding has broken the confidentiality participation depends on.
  • A high compliance percentage where a rising trend never triggers an exposure review is a scheduling success and a hygiene failure at the same time.
  • Agency and contractor workers are the population most likely to fall outside the compliance count entirely, because they sit outside the roster the schedule was built from.

What this is

What is a health surveillance compliance review?

What is a health surveillance compliance review?

A health surveillance compliance review checks whether the assessments a surveillance plan requires are actually happening on time, for the people who are supposed to receive them. It counts what is due, what is completed, what is overdue, and who has never been assessed at all, and separates that from the medical findings themselves.

How is this different from an occupational hygiene programme review?

This review tracks individual workers against a schedule: who is due, who is overdue, who is exempt or refused. It does not evaluate whether the schedule itself, the sampling strategy, or the exposure limits behind it are scientifically sound. That evaluation belongs to the programme review, which asks whether the monitoring and control strategy is adequate, not whether people turned up.

Who is responsible for closing a compliance gap?

Occupational health owns the review and identifies the gap; the site manager owns getting the named individual to attendance, because compliance failures are usually a rostering or access problem rather than a medical one. The two signatures on the record exist because both parties are needed to close it.

Scope

When is a health surveillance compliance review required?

This review is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use this template when

  • The quarterly interval for this review has arrived
  • A change to the surveillance schedule, workforce, or exposure group needs the compliance position re-checked
  • Occupational health needs to report population-level compliance to site management without disclosing individual results
  • A trend in adverse findings needs a decision on whether it should trigger an exposure review
  • The programme's compliance position feeds a linked surveillance plan or a hygiene programme review

Do not use it for

  • Health Surveillance Plan, which decides who needs which health checks and how often; this review only checks whether that plan is being kept to.
  • Periodic Health Assessment, which is the individual worker's actual scheduled check; this review counts whether it happened, not what it found.
  • Pre-Placement Health Assessment, which is a one-off fitness decision before a worker starts, not a recurring schedule.
  • Occupational Hygiene Programme Review, which evaluates whether the monitoring and control strategy behind the schedule is adequate, not whether individuals attended.
  • Health Referral Record, which is where an individual finding or fitness concern is actually managed and followed up.

Compliance mapping

Which OSHA requirements does this satisfy?

OSHA has no single scheduling standard. The obligation to keep workers current with surveillance sits in substance- and hazard-specific standards, alongside recordkeeping and access duties.

ClauseRequirementWhere it lands
OSHA 29 CFR 1910.95(g)(1)Annual audiometric testing for employees enrolled in a hearing conservation programme, on a defined scheduleFindings across the population
OSHA 29 CFR 1910.134(e)(1)Medical evaluation before respirator assignment and at required intervals thereafterCompliance
OSHA 29 CFR 1910.1025(j)(1)Medical surveillance for lead-exposed workers, with frequency tied to blood lead level resultsCompliance
OSHA 29 CFR 1910.1020(d)(1)(i)Preservation of employee medical records for the duration of employment plus a specified retention periodProgramme quality
OSHA 29 CFR 1910.1020(e)(2)(i)Employee and representative access to their own exposure and medical records on requestHeader
OSHA 5(a)(1)General Duty Clause obligation to address a recognised hazard where surveillance has identified one, not merely to record itProgramme quality
OSHA 29 CFR 1910.95(l)Retention and availability of audiometric test records for the duration of employmentCompliance

What it does not cover

  • Health Surveillance Plan, which sets out which workers need which checks and how often, the schedule this review checks compliance against.
  • Periodic Health Assessment, the scheduled check itself, carried out and recorded per worker rather than counted in aggregate.
  • Pre-Placement Health Assessment, a one-off fitness decision before a worker starts, not a recurring compliance count.
  • Health Referral Record, where an individual adverse finding, fitness concern, or refusal is actually followed up to a conclusion.
  • Occupational Hygiene Programme Review, which judges whether the strategy behind the schedule is scientifically adequate, not whether it was kept to.

Global

Health Surveillance Compliance Review requirements by country

The duty to run medical surveillance is set standard-by-standard in the United States rather than as a single general requirement, while other regimes treat it as one strand of a broader management system.

United States

OSHA substance- and hazard-specific standards (1910.95, 1910.134, 1910.1025 among others); OSH Act 5(a)(1)

No general scheduling standard. Each applicable substance or hazard standard sets its own frequency and trigger.

A review has to be read against the specific standards in force at the site, since 'overdue' means something different for audiometric testing than for lead surveillance.

United Kingdom

COSHH regulation 11; Control of Noise at Work Regulations 2005

Health surveillance is required where exposure could result in identifiable disease and valid techniques exist, with records kept for a set minimum period.

HSE inspectors ask for the surveillance record and the compliance position together; a plan with a poor attendance rate is treated as evidence the duty is not being met in practice.

International

ISO 45001 cl.9.1.1

Monitoring and measurement of OH&S performance, which surveillance compliance data feeds directly.

Certification auditors expect the compliance percentage to be acted on, not merely reported, with a visible link to corrective action for gaps.

How to complete it

How to complete a health surveillance compliance review, step by step

The template counts easily. The judgement calls are about what the count is allowed to hide and what it has to trigger.

Report the population, never the person

Findings are aggregated across the workforce so a reader cannot work backwards to an individual's result. A finding reported in a way that could identify one worker has broken the confidentiality participation depends on, and that failure outranks any accuracy gained by being specific.

Chase the named list, not the percentage

A compliance percentage can hold steady while the same workers rotate through 'overdue' every quarter. The number worth acting on is workers never assessed, because that person has been exposed with no baseline, and the percentage does not surface that on its own.

Separate refusal from non-attendance

A worker who refuses surveillance may need a fitness or redeployment decision; one who simply was not released for an appointment needs a rostering fix. Recording both under one overdue count loses which lever actually closes the gap.

Treat coverage of agency and contractor workers as a distinct question

Agency and contractor workers sit outside the roster most schedules are built from, so a percentage calculated only against permanent staff can look healthy while this population is essentially unmonitored. Their coverage figure needs to be checked, not assumed to track the main one.

What auditors find

Most common health surveillance compliance review findings

The document these reviews produce almost always exists on schedule. The findings concern what the numbers are hiding and whether a gap ever reached the people who could close it.

FindingClauseWhat fixes it
Compliance percentage improves while workers never assessed stays flat or rises.OSHA 29 CFR 1910.1020(d)(1)(i)Report and act on workers never assessed as a named list, separate from the aggregate.
Refusals and non-attendance recorded under the same overdue count.OSHA 5(a)(1)Record refusal and non-attendance as distinct outcomes with different owners and follow-up routes.
Agency or contractor workers absent from the compliance denominator entirely.OSHA 5(a)(1)Confirm the agency and contractor coverage figure against the actual site roster, not the schedule's default population.
A rising trend in adverse findings does not trigger an exposure review.OSHA 29 CFR 1910.95(g)(1)Route any worsening trend to an exposure review automatically rather than waiting for the next scheduled one.
Individual results identifiable from the way findings are reported.OSHA 29 CFR 1910.1020(e)(2)(i)Report findings only as counts and trends across the population; route individual results through the referral record.
Action closed as complete once an appointment is booked, not once attendance is confirmed.OSHA 29 CFR 1910.1020(d)(1)(i)Close an overdue action only on confirmed attendance and a recorded result, not on a scheduled booking.

Case in point

Case in point: the percentage that hid the people who mattered most

A packing site ran quarterly compliance reviews for its hearing conservation programme. The percentage sat at 91 to 94 percent for six consecutive quarters, signed off each time with no action required, because it was calculated against permanent headcount only.

An external audit pulled the underlying list and found the same eleven agency workers overdue every quarter, on a rolling contract that never lined up with the site's booking cycle, two of them never baseline-tested despite two years on the noisy line. The aggregate was not dishonest, it was simply the wrong number to manage by; the fix was reporting workers never assessed and agency coverage as separate figures a stable denominator could not smooth over.

The template

The template, field by field

The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.

43fields
4 sections
Reference
HLT-015
Archetype
Review
Record ID
HSC-2026-000
Scoring
Compliance percent
Direction
High is good
Singleton
No
Basis
OSHA
Links
Links Surveillance Plan
Tags
Health, Governance
Sections
4
Fields
43
Follow up fields
4
Repeating sections
0
Links out
3
Field typesOwn ID, generated on saveCase thread and parentPick list from a registryLinked to another templateFollow up, dashed outlineScored

Header

10 fields
Text

Review ID*

Generated on save

Auto sequence. Format HSC-2026-000.

The record's own ID. Other templates point at this value.

Single Choice

Status*

Scored

Drives who this goes to next.

  • Planned2 pts
  • In progress2 pts
  • Complete3 pts
  • Deferred0 pts
  • Open0 pts
  • Closed3 pts
  • Overdue0 pts
Date & Time

Date and Time*

Users

Completed By*

Pick List

Site*

From FDN-001 Site NameFilter: Status is Active
Text

Site ID*

Linked

Format SITE-000.

Links to FDN-001 Site ID

Text

Period Covered*

Users

Reviewed By*

Text

Plan ID

OptionalLinked

Links to HLT-009 Plan ID

Info

Anonymised Trends Only

This review reports numbers and patterns across groups. It never contains an individual result, and anybody reading it should not be able to identify a person.

Compliance

9 fields
Numeric Answer

Assessments Due*

Numeric Answer

Assessments Completed*

Numeric Answer

Compliance Percent*

Scored
Numeric Answer

Overdue Assessments*

Scored
Numeric Answer

Workers Never Assessed*

Scored

Somebody exposed for years with no baseline is the worst position to be in.

Numeric Answer

Baselines Missing*

Scored
Numeric Answer

Refusals

Optional
Numeric Answer

Non Attendance*

Scored
Numeric Answer

Agency And Contractor Coverage Percent*

Scored

Findings across the population

9 fields
Numeric Answer

Adverse Findings This Period*

Scored
Numeric Answer

Previous Period

Optional
Single Choice

Trend Direction*

Scored
  • Improving3 pts
  • Stable2 pts
  • Worsening0 pts
Numeric Answer

Hearing Findings

OptionalScored
Numeric Answer

Respiratory Findings

OptionalScored
Numeric Answer

Skin Findings

OptionalScored
Single Choice

Findings Concentrated In One Area*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Area Identified

OptionalShows if Findings Concentrated In One Area equals Yes
ProductionPackingMaintenanceSanitationWarehouseTrainingContractor management
Single Choice

Exposure Review Triggered*

Scored
  • Yes3 pts
  • Not needed3 pts
  • No0 pts

Programme quality

15 fields
Single Choice

Provider Performance Acceptable*

Scored
  • Yes3 pts
  • Concerns1 pt
  • No0 pts
Single Choice

Report Turnaround Acceptable*

Scored
  • Yes3 pts
  • Slow1 pt
  • No0 pts
Single Choice

Confidentiality Maintained*

Scored
  • Yes3 pts
  • Breach occurred0 pts
Single Choice

Feedback Loop To Exposure Control Working*

Scored

The test of the whole programme. Findings must change controls, not just fill a file.

  • Yes3 pts
  • Partly1 pt
  • No0 pts
Single Choice

Anonymity Preserved In This Report*

Scored
  • Yes3 pts
  • No0 pts
Single Choice

Action Required*

Scored

Raise the action record, then enter its reference here.

  • No2 pts
  • Yes0 pts
Single Choice

Priority

OptionalScoredShows if Action Required equals Yes
  • High0 pts
  • Medium1 pt
  • Low3 pts
Text

CAPA ID

OptionalLinkedShows if Action Required equals Yes

Format CAPA-2026-00000.

Links to FDN-014 CAPA ID

Users

Action Owner

OptionalShows if Action Required equals Yes
Single Choice

Reported To Management Review*

YesNo
Date & Time

Next Review Due*

Users

Occupational Health*

Signature

Signature*

Users

Site Manager*

Signature

Second Signature*

HLT-015 · record IDs look like HSC-2026-000 · Links Surveillance Plan

Open in Knowella

Run it with agents

From a document you fill in to a programme that runs itself

The review itself is a count. What fails around it is the handoff: the overdue name that never reaches a roster, the trend that never reaches an exposure review, and the contractor population nobody is tracking at all.

KnowHealth

Holds the surveillance schedule against the workforce register, flags overdue and never-assessed workers by name, and routes each gap to its owner.

KnowContractor

Reconciles the agency and contractor roster against the site's headcount so coverage is measured against who is actually exposed, not just who is on permanent payroll.

KnowSafe

Picks up a worsening trend or findings concentrated in one area and raises the exposure review automatically rather than waiting for the next cycle.

Ella
Ella

Coordinates the crew, rolls the compliance position into one view for management review, and holds every write for approval before it touches a worker's record.

This template lives in KnowHealth — employee wellbeing. Exposure monitoring, health surveillance, case management and return to work.

Meet KnowHealth→

Glossary

Health Surveillance Compliance Review definitions and key terms

Baseline assessment
The first surveillance result recorded for a worker against a hazard, used as the reference point every later result is compared to.
Compliance percent
Assessments completed as a proportion of assessments due, calculated for the review period across the population, not per worker.
Refusal
A worker's declination of a scheduled surveillance assessment, distinct from non-attendance and usually requiring a fitness or redeployment decision.
Non-attendance
A missed scheduled assessment where no refusal was made, typically a rostering, release, or logistics failure rather than a worker decision.
Anonymised trend
A finding reported as a count or pattern across a group, structured so that no individual result can be inferred by a reader.

FAQ

Frequently asked questions about health surveillance compliance review

Does a high compliance percentage mean the surveillance programme is working?+

No. It means the schedule was kept to. It says nothing about whether the schedule was the right one, whether limits are being compared correctly, or whether a control is failing. That evaluation sits with the hygiene programme review, not this one.

Should a refusal be treated the same as a missed appointment?+

No. A refusal usually needs a documented conversation and possibly a fitness or redeployment decision. A missed appointment is normally a scheduling problem a site manager can fix without occupational health involvement.

Why does the review report trends and not individual results?+

Because readers, site management included, should not be able to identify one worker's medical finding from it. Reporting at population level protects confidentiality and keeps participation voluntary.

How should agency and contractor workers be counted?+

Separately, at least at first. A percentage calculated only against permanent headcount can mask a contractor or agency population that is barely being monitored at all, since they sit outside the roster the schedule was built from.

What should trigger an exposure review from this record?+

A worsening trend in adverse findings, or findings concentrated in one area, should route to an exposure review rather than wait for the next one on the calendar. The compliance review's job is to notice the pattern; the exposure review's job is to explain it.

When is a compliance action actually closed?+

When the worker has been seen and a result recorded, not when an appointment has been booked. Booking and attendance are different events, and treating them as the same one is the most common way an overdue count is understated.

Keep going

Related templates and programmes

Siddarth Singh

Written and reviewed by

Siddarth Singh

Founder & Chief Executive Officer, Knowella

Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.

  • Certified Safety Professional (CSP), Board of Certified Safety Professionals
  • MBA, University of Chicago Booth School of Business
  • MS and BS, The Ohio State University, Industrial and Systems Engineering
  • Six Sigma Black Belt
Verify with BCSP →

Sources and last review. Reviewed 16 August 2026 against:

  • OSHA 29 CFR 1910.95 — Occupational noise exposure, hearing conservation amendment
  • OSHA 29 CFR 1910.134 — Respiratory protection
  • OSHA 29 CFR 1910.1020 — Access to employee exposure and medical records
  • OSH Act Section 5(a)(1), General Duty Clause

This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.

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