Summary
In short
- An incident investigation training is a training used in KnowTrain that covers evidence gathering, timelines, causal analysis and writing findings that lead to real change. It is built against ICAM, ISO 45001 cl.10.2 and forms part of the Incident and Investigation programme.
- Delivered to those who will lead investigations. Run by a qualified trainer.
- The template holds 64 fields across 7 sections.
- Scoring is percent with pass mark, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links Worker.
What it is
What it is
What is an incident investigation training?
An incident investigation training is a training used in KnowTrain that covers evidence gathering, timelines, causal analysis and writing findings that lead to real change. It is built against ICAM, ISO 45001 cl.10.2 and forms part of the Incident and Investigation programme.
When is an incident investigation training completed?
An incident investigation training is completed when someone joins, changes role, or their competency is due to expire. Delivered to those who will lead investigations.
When to use it
When to use it, and when not to
This training is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this training covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form TRN-2026-000
- You are running the Incident and Investigation programme and this is one of its steps
- A linked record needs this one to exist: links worker
Not for
- Hazard Communication Training, which covers chemical labels, safety data sheets and what the hazard symbols mean.
- Lockout Tagout Training, which covers energy isolation, lock application, verification and group lockout.
- Confined Space Training, which covers hazards, testing, entry procedures, attendant duties and rescue.
- Anything outside KnowTrain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
ICAMIncident Cause Analysis Method
An investigation method separating absent or failed defences, individual actions, task conditions and organisational factors.
FAQ
Frequently asked questions
What is the incident investigation training template based on?+
It is built against ICAM, ISO 45001 cl.10.2. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the incident investigation training contain?+
There are 7 sections: header, theory content, knowledge check, permit types covered, practical assessment, refusal test, outcome. Together they hold 64 fields, 46 of which are required.
How often is an incident investigation training raised?+
A new record is raised when someone joins, changes role, or their competency is due to expire. Each one is given an ID in the form TRN-2026-000, so it can be traced and referenced from other records.
Which programme does the incident investigation training belong to?+
It is part of Incident and Investigation, Statutory Safety Training. A single case thread from the event to a verified corrective action, with regulatory reporting handled.
How is an incident investigation training scored?+
Scoring is percent with pass mark. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the incident investigation training template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the incident investigation training library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowTrain — training and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.
Meet KnowTrain→Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization
- ICAM — Incident Cause Analysis Method