Summary
In short
- A policy communication record is a record used in KnowComply that records how a policy was communicated and to whom, including contractors and agency workers. It is built against ISO 45001 cl.7.4 and forms part of the Management System Governance programme.
- Completed on issue and revision. Owned by the policy owner.
- The template holds 45 fields across 5 sections.
- Scoring is coverage percent, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links Policy statement, Induction.
What it is
What it is
What is a policy communication record?
A policy communication record is a record used in KnowComply that records how a policy was communicated and to whom, including contractors and agency workers. It is built against ISO 45001 cl.7.4 and forms part of the Management System Governance programme.
When is a policy communication record completed?
A policy communication record is completed at the moment the event happens, rather than reconstructed afterwards. Completed on issue and revision.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Management System Governance programme and this is one of its steps
- A linked record needs this one to exist: links policy statement, induction
Not for
- Policy Statement Record, which holds a signed policy statement, its commitments and where it is displayed and communicated.
- Anything outside KnowComply, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the policy communication record template based on?+
It is built against ISO 45001 cl.7.4. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the policy communication record contain?+
There are 5 sections: header, methods used, reach, understanding, outcome. Together they hold 45 fields, 40 of which are required.
How many policy communication record records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the policy communication record belong to?+
It is part of Management System Governance. One integrated system rather than four running in parallel and exhausting the same people.
How is a policy communication record scored?+
Scoring is coverage percent. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the policy communication record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the policy communication record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowComply — audit and governance. Audit programmes, legal register, management review, risk and certification.
Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization