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Statistical Process Control Chart Review

A chart review is the periodic look back across a control chart that a single reading can never provide: are the limits still calculated from how the process actually behaves, is the chart being read at the line or just filed in an office, and has the process stayed capable, not merely in specification. Its recurring failure is treating a clean review as proof the process is fine, when the review only checked that the paperwork was complete, not that the limits still describe the process producing today's output.

KnowQualityReviewQUA-10750 fields across 6 sectionsFull researchSee the form

Reviewed by Siddarth SinghCSPLast reviewed 16 August 2026

Basis
ISO 9001 cl.9.1
Workspace
KnowQuality
Form type
Review
Completed by
Quality engineering, at the review interval
Escalates to
Capability study or CAPA on a sustained signal

The short version

  • A process can be inside specification on every reading in the period and still fail this review, because the review asks whether the process is in control and capable, not whether today's parts passed.
  • Control limits calculated from specification limits, rather than from the process's own data, defeat the method before the first point is plotted; this is the review's first and most consequential check.
  • Where the chart is kept determines what it is. A chart plotted by the operator at the line is a control; the same data plotted later by quality in an office is a record of what already happened.
  • Overadjustment, correcting the process after every point rather than on a genuine signal, is itself a source of variation, and the review has to distinguish a process reacting to noise from one reacting to a real cause.
  • Capability adequate and process in control are different findings. A capable process that has drifted out of control will leave its specification eventually, however good its historical capability index looks.

What this is

What is a statistical process control chart review?

What is a statistical process control chart review?

It is a periodic audit of an accumulated control chart: whether the control limits are current, whether the chart is actually maintained and read at the point of production, and whether the pattern of signals over the period means the process is in control and capable, rather than merely producing parts inside specification on the day of the review.

Who carries it out?

Quality engineering, not the operator logging the readings. The review is deliberately a different role from the person plotting the chart, because the questions it asks, is this chart still trustworthy, are ones the person closest to daily production is poorly placed to answer about their own work.

How does it differ from the log?

The log is the per-reading record made continuously at the line. The chart review is a separate, periodic instrument that steps back from any one reading to judge the chart as a whole: are the limits valid, is the chart engaged with, and does the accumulated pattern of signals over the period show the process is capable, a question no single log entry can answer.

Scope

When is a statistical process control chart review required?

The review is the periodic, look-back instrument in the statistical process control programme. Using it in place of the per-reading log, or the study that establishes capability from scratch, produces a review with nothing to look back over.

Use this template when

  • The stated review interval for the characteristic has been reached
  • A trigger event, such as a process change or a run of signals in the log, calls for the review ahead of schedule
  • The workspace is being set up and this singleton needs establishing for the characteristic
  • A linked record needs this one to exist: the process control log or the yield analysis it feeds
  • Management review or a customer audit requires evidence the chart programme is functioning, not just present

Do not use it for

  • Statistical Process Control Log, which is the per-reading record this review looks back across, and should not be re-created inside the review itself
  • Manufacturing First Article Inspection, which checks the first part off a setup against every specified characteristic before the run continues
  • Statistical Process Capability Study, which establishes from scratch whether a process can consistently hold its tolerance, on a stable run of data
  • Gage R&R Study, which measures how much of the chart's own variation comes from the measurement system rather than the process
  • Anything outside KnowQuality, which belongs in the workspace that owns that process

Compliance mapping

Which ISO 9001 cl.9.1 requirements does this satisfy?

The review sits inside quality management system requirements to monitor and analyse process performance; ISO 7870 supplies the charting method it is auditing, and ISO 9001 and IATF 16949 supply the obligation to demonstrate the process is both controlled and capable.

ClauseRequirementWhere it lands
ISO 9001 cl.9.1.1Monitoring and measurement of process performance, with methods appropriate to the results needed and results retained as evidenceChart setup
ISO 7870-2Control limits derived from the process's own data, recalculated when the process basis for them changesChart setup
IATF 16949 cl.9.1.1.1Statistical concepts, including variation, control and capability, applied and understood at the point of useSignals
ISO 7870-1Interpretation of accumulated points against run rules to distinguish special-cause signals from common-cause variationSignals
ISO 9001 cl.10.2Reaction to nonconformity and evaluation of the need for action to eliminate the cause, evidenced and followed throughResponse to signals
ISO 9001 cl.9.1.3Analysis and evaluation of process data to assess conformity and the performance of the processCapability
ISO 9001 cl.7.1.5Control of monitoring and measurement resources, ensuring the data behind the chart is fit for its purposeChart setup

What it does not cover

  • Statistical Process Control Log, which is the continuous, per-reading record made by the operator that this review looks back across rather than replaces.
  • Manufacturing First Article Inspection, which is the first-piece check performed before a run starts, not a periodic look at an accumulated chart.
  • Statistical Process Capability Study, which establishes capability from a dedicated stable-run study, distinct from the ongoing capability conclusion this review reaches from routine data.
  • Gage R&R Study, which quantifies measurement-system variation and should be ruled out before chart signals are attributed to the process.
  • Production Part Approval Record, which is the customer-facing approval this review's evidence may feed but does not itself constitute.

Global

Statistical Process Control Chart Review requirements by country

The duty to review, not merely keep, a chart arrives through the quality system a site holds and the audit that tests whether it is real.

United States

21 CFR 820.250 (Quality System Regulation, statistical techniques)

Statistical methods used to accept or control product must be established, with procedures and rationale documented and available to review.

An inspector can ask for evidence the limits and their review are current, not just for the chart, and unrecalculated limits do not satisfy this alone.

International

ISO 9001 cl.9.1 and cl.9.1.3; IATF 16949 cl.9.1.1.1

Certified organisations must monitor process performance, analyse the data, and apply statistical concepts including control and capability where the process demands it.

A certification auditor treats an unreviewed chart as an open finding regardless of how complete the individual log entries are.

United Kingdom

UKAS-accredited certification to ISO 9001

UKAS-accredited bodies audit the same ISO 9001 monitoring and analysis clauses as the international standard, with surveillance visits testing whether the review is a live practice.

A UK site relying on ISO 9001 for customer approval will have this review sampled at surveillance audit; a chart with no review history counts as no chart.

How to complete it

How to complete a statistical process control chart review, step by step

The template prompts for a set of checks. Whether the resulting review is worth anything depends on judgement calls the checklist cannot make on its own.

Establish where the limits came from before reading the points

A chart whose limits were set from the specification, or last recalculated before a known process or tooling change, cannot be trusted regardless of how the points plotted against it look. This has to be settled first, because every later signal is being judged against those limits.

Weigh engagement, not just existence

A chart maintained in an office by quality, rather than plotted and read by the operator at the line, is a historical record rather than a working control. The review should treat that difference as a finding in its own right, not a detail.

Separate reacting to noise from reacting to signal

Overadjustment, correcting the process after every point rather than on a genuine out-of-control signal, actively increases variation. A chart showing frequent small corrections is evidence of a control problem even where no formal signal was ever logged.

Let capability and control stand as separate conclusions

A good historical capability index does not certify a process that has since drifted out of control, and a process momentarily in control is not thereby proven capable of holding the tolerance over time. The review should reach both conclusions independently and let either one drive action.

What auditors find

Most common statistical process control chart review findings

The chart itself is usually present and usually complete. The findings concern whether the review actually tested its validity rather than its completeness.

FindingClauseWhat fixes it
Control limits confirmed as calculated from specification limits rather than process data, undetected until this review.ISO 7870-2Recalculate limits from a stable run of process data and record the basis and date in the chart setup.
Limits never recalculated after a known process change, such as a rebuild or a material change.ISO 9001 cl.9.1.1Trigger limit recalculation from the change record rather than waiting for the next scheduled review.
Chart maintained in the office and plotted retrospectively rather than at the line by the operator.IATF 16949 cl.9.1.1.1Move the chart to the point of production and confirm the operator plots and reads it in real time.
Routine overadjustment evident from the pattern of the data, with no signal recorded to justify the corrections made.ISO 9001 cl.9.1.3Retrain on the difference between common-cause variation and a genuine signal, and restrict adjustment to a documented reaction plan.
Out-of-control signal recorded with a reaction plan marked followed, but the action was recorded well after the signal occurred.ISO 9001 cl.10.2Require the response to be timestamped against the signal, and treat a late entry as a finding regardless of the eventual outcome.
Capability index reported with no accompanying judgement of whether the capability is adequate for the tolerance in use.ISO 9001 cl.9.1.3Require the adequacy judgement alongside the index, referencing the specification the process is actually held to.

Case in point

Case in point: the review that checked the wrong thing

A quality engineer reviewed the chart for a machined bore diameter every quarter, confirming the log had no gaps, the operator had signed each shift, and the last four points sat inside the control limits. Capability had been reported adequate a year earlier and was carried forward without recalculation, since nothing in the log had flagged a problem in the meantime.

An audit ahead of a customer requalification found the control limits had been set before a spindle rebuild eighteen months prior and never recalculated. The rebuild had tightened the process's actual variation considerably, so every point the quarterly reviews had passed as 'in control' was judged against limits describing a machine that no longer existed. The process had, in fact, been running comfortably within a much narrower band the whole time, and the reviews had simply never asked where the limits came from before reading the points against them.

The template

The template, field by field

The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.

50fields
6 sections
Reference
QUA-107
Archetype
Review
Record ID
SPC-2026-000
Scoring
Process capability
Direction
High is good
Singleton
Yes
Basis
ISO 9001 cl.9.1
Links
Links Process control, Yield
Tags
Manufacturing, SPC
Sections
6
Fields
50
Follow up fields
7
Repeating sections
0
Links out
3
Field typesOwn ID, generated on saveCase thread and parentPick list from a registryLinked to another templateFollow up, dashed outlineScored

Header

16 fields
Text

Review ID*

Generated on save

Auto sequence. Format SPC-2026-000.

The record's own ID. Other templates point at this value.

Single Choice

Status*

Scored

Drives who this goes to next.

  • Planned2 pts
  • In progress2 pts
  • Complete3 pts
  • Deferred0 pts
  • Open0 pts
  • Closed3 pts
  • Overdue0 pts
Date & Time

Date and Time*

Users

Raised By*

Pick List

Site*

From FDN-001 Site NameFilter: Status is Active
Text

Site ID*

Linked

Format SITE-000.

Links to FDN-001 Site ID

Single Choice

Line*

Line 1Line 2Line 3Line 4Line 5
Single Choice

Shift*

DayAfternoonNight
Users

Line Lead

Optional
Numeric Answer

Batch Number*

Linked

Numeric key joining to your ERP batch record.

Links to External system reference

Single Choice

Product*

Sliced hamSmoked turkeyGround beefCultured milkYoghurtCream cheese
Date & Time

Production Date*

Info

In Specification Is Not In Control

A process drifting steadily but still inside tolerance will leave tolerance. Control charts show the drift; inspection results do not.

Text

Characteristic*

Single Choice

Chart Type*

X bar and RIndividuals and moving rangep chartc chartRun chart
Text

Period Reviewed*

Chart setup

6 fields
Single Choice

Control Limits From Process Data*

Scored

Control limits are calculated from how the process actually behaves. Using the specification limits instead defeats the whole method.

  • Yes3 pts
  • Specification limits used0 pts
Single Choice

Limits Current*

Scored
  • Yes3 pts
  • Out of date1 pt
  • Never recalculated0 pts
Single Choice

Subgroup Size And Frequency Appropriate*

Scored
  • Yes3 pts
  • Marginal1 pt
  • No0 pts
Single Choice

Chart Maintained At The Line*

Scored
  • Yes3 pts
  • In the office1 pt
  • Not maintained0 pts
Single Choice

Operators Plot And Read It*

Scored

A chart plotted by quality in an office is a record. A chart plotted by the operator is a control.

  • Yes4 pts
  • Plot only2 pts
  • Neither0 pts
Single Choice

Data Entry Accurate*

Scored
  • Yes3 pts
  • Some errors1 pt
  • Many errors0 pts

Signals

6 fields
Numeric Answer

Points Outside Control Limits*

Scored
Numeric Answer

Runs Above Or Below Centre*

Scored
Numeric Answer

Trends Of Seven Or More*

Scored
Single Choice

Cycles Or Patterns Present*

Scored
  • No3 pts
  • Some1 pt
  • Clear pattern0 pts
Single Choice

Excessive Variation Within Subgroup*

Scored
  • No3 pts
  • Some1 pt
  • Yes0 pts
Single Choice

Process In Statistical Control*

Scored
  • Yes3 pts
  • Marginal1 pt
  • No0 pts

Response to signals

6 fields
Single Choice

Out Of Control Signal In Period*

Scored

Repeats the control conclusion so the response steps sit in this section.

  • No3 pts
  • Yes0 pts
Single Choice

Reaction Plan Exists

OptionalScoredShows if Out Of Control Signal In Period equals Yes
  • Yes3 pts
  • Informal1 pt
  • None0 pts
Single Choice

Reaction Plan Followed

OptionalScoredShows if Out Of Control Signal In Period equals Yes
  • Yes3 pts
  • Partly1 pt
  • No0 pts
Single Choice

Special Cause Found

OptionalScoredShows if Out Of Control Signal In Period equals Yes
  • Yes3 pts
  • Probable1 pt
  • No0 pts
Single Choice

Action Recorded At The Time

OptionalScoredShows if Out Of Control Signal In Period equals Yes
  • Yes3 pts
  • Later1 pt
  • No0 pts
Single Choice

Overadjustment Occurring*

Scored

Adjusting after every point makes variation worse. Only adjust on a genuine signal.

  • No3 pts
  • Sometimes1 pt
  • Routinely0 pts

Capability

3 fields
Numeric Answer

Capability Index

OptionalScored
Single Choice

Capability Adequate*

Scored
  • Yes3 pts
  • Marginal1 pt
  • No0 pts
Text

Capability Study ID

OptionalLinked

Links to QUA-108 Study ID

Result

13 fields
Numeric Answer

Items Assessed*

Excludes anything marked N/A.

Numeric Answer

Items Failed*

Numeric Answer

Score Percent*

Scored

Calculated on submission. High is good. N/A items leave the denominator.

Single Choice

Result Band*

Scored
  • Pass3 pts
  • Caution1 pt
  • Fail0 pts
Numeric Answer

Completeness Percent*

How much of the template was actually answered. A high score on a half completed form is not a high score.

Single Choice

Action Required*

Scored

Raise the action record, then enter its reference here.

  • No2 pts
  • Yes0 pts
Single Choice

Priority

OptionalScoredShows if Action Required equals Yes
  • High0 pts
  • Medium1 pt
  • Low3 pts
Text

CAPA ID

OptionalLinkedShows if Action Required equals Yes

Format CAPA-2026-00000.

Links to FDN-014 CAPA ID

Users

Action Owner

OptionalShows if Action Required equals Yes
Users

Quality Engineer*

Signature

Signature*

Users

Production Manager*

Signature

Second Signature*

QUA-107 · record IDs look like SPC-2026-000 · Links Process control, Yield

Open in Knowella

Run it with agents

From a document you fill in to a programme that runs itself

The review is a structured audit. What actually fails is the limit basis nobody rechecked, the chart quietly relocated to an office, and a capability conclusion carried forward past the change that invalidated it.

KnowQuality

Holds the review against the characteristic's control plan and change history, and flags a review that is due or a limit basis that predates a known process change.

Ella
Ella

Cross-checks the review against the log it looks back over, surfacing overadjustment or late responses the review itself did not name.

KnowMaintain

Links the review to the asset's maintenance and rebuild history, so a limit-basis question can be answered from the equipment record directly.

This template lives in KnowQuality — quality and food safety. HACCP, nonconformance, traceability, laboratory and customer complaints.

Meet KnowQuality→

Glossary

Statistical Process Control Chart Review definitions and key terms

Control limit
The boundary calculated from a process's own variation, valid only until something changes what the process actually does, at which point it must be recalculated.
Process capability index
A measure of how comfortably a process's actual variation fits within its specification, distinct from whether the process is currently in statistical control.
Overadjustment
Correcting a process in response to ordinary point-to-point variation rather than a genuine signal, which increases variation rather than reducing it.
Special cause
A source of variation outside the process's normal behaviour, as distinct from the common-cause variation the control limits are built around.
Reaction plan
The documented response required when a signal appears, as distinct from an informal or improvised correction made without reference to it.

FAQ

Frequently asked questions about statistical process control chart review

Can a process pass every specification check and still fail this review?+

Yes, and this is the review's main purpose. A process can produce inside-specification parts throughout the period while its control chart shows a drift, invalid limits, or routine overadjustment, any of which means the process will eventually leave specification even though nothing has failed yet.

How often should control limits be recalculated?+

Whenever the process basis for them changes: a rebuild, a tooling change, a material change, or any other event that alters how the process actually behaves. A fixed recalculation interval alone will miss a change that happens between scheduled reviews, which is exactly what this review exists to catch.

Where should the chart physically live?+

At the line, plotted and read by the operator. A chart maintained in an office and updated from a batch of data afterward is a record of what already happened, not a control, because the chance to react before more product is made against a shift has already passed.

What is wrong with adjusting the process after every reading?+

It treats ordinary variation as a signal, and correcting a process that has not actually moved adds variation rather than removing it. The review looks for this pattern specifically, because it can be present without ever triggering a formal out-of-control signal.

How is this different from the SPC log?+

The log is the continuous, per-reading record made by the operator at the time. This review is a separate, periodic instrument carried out by quality engineering that looks back across the accumulated log to judge whether the limits are still valid and the process remains capable, a question no single logged reading can answer.

Does a good capability index mean the process is in control?+

No. Capability and control are independent findings. A process can be capable historically and still be currently out of control, in which case it will drift out of the tolerance that made it look capable, and a review that reports only the index without checking control has answered half the question.

Keep going

Related templates and programmes

Siddarth Singh

Written and reviewed by

Siddarth Singh

Founder & Chief Executive Officer, Knowella

Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.

  • Certified Safety Professional (CSP), Board of Certified Safety Professionals
  • MBA, University of Chicago Booth School of Business
  • MS and BS, The Ohio State University, Industrial and Systems Engineering
  • Six Sigma Black Belt
Verify with BCSP →

Sources and last review. Reviewed 16 August 2026 against:

  • ISO 9001:2015 clauses 9.1.1, 9.1.3, 10.2 and 7.1.5
  • ISO 7870-1, Control charts — General guidelines
  • ISO 7870-2, Control charts — Shewhart control charts
  • IATF 16949:2016 clause 9.1.1.1, Statistical concepts
  • 21 CFR 820.250, Quality System Regulation, statistical techniques

This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.

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