Summary
In short
- A supplier first delivery review is a review used in KnowLogistics that reviews the first delivery from a new supplier against everything that was promised during approval. It is built against ISO 9001 cl.8.4.2 and forms part of the Supplier Onboarding and Lifecycle programme.
- Run after the first receipt. Carried out by goods in with quality and procurement.
- The template holds 50 fields across 5 sections.
- Scoring is first delivery clean, where high is good.
- ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable.
- It connects to the rest of the library: links Receiving Inspection and Supplier Scorecard.
What it is
What it is
What is a supplier first delivery review?
A supplier first delivery review is a review used in KnowLogistics that reviews the first delivery from a new supplier against everything that was promised during approval. It is built against ISO 9001 cl.8.4.2 and forms part of the Supplier Onboarding and Lifecycle programme.
When is a supplier first delivery review completed?
A supplier first delivery review is completed at the review interval, and after any trigger event. Run after the first receipt.
When to use it
When to use it, and when not to
This review is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this review covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Supplier Onboarding and Lifecycle programme and this is one of its steps
- A linked record needs this one to exist: links receiving inspection and supplier scorecard
Not for
- Supplier Onboarding Checklist, which takes a new supplier from selected to able to trade, covering banking, insurance, terms, technical approval and system setup.
- Supplier Sourcing Request, which starts the process of finding a new supplier, stating what is needed, why the existing suppliers cannot provide it and what the selection criteria will be.
- Supplier Due Diligence and Screening, which screens a prospective supplier for financial standing, ownership, sanctions exposure, litigation and adverse media before commercial discussions go far.
- Anything outside KnowLogistics, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 9001Quality management systems
The international standard for consistently meeting customer and regulatory requirements. Certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the supplier first delivery review template based on?+
It is built against ISO 9001 cl.8.4.2. ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the supplier first delivery review contain?+
There are 5 sections: header, against what was promised, practicalities, verdict, outcome. Together they hold 50 fields, 40 of which are required.
How many supplier first delivery review records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the supplier first delivery review belong to?+
It is part of Supplier Onboarding and Lifecycle. No supplier trading before onboarding completes, and none left active after it ends.
How is a supplier first delivery review scored?+
Scoring is first delivery clean. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the supplier first delivery review template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the supplier first delivery review library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowLogistics — supply chain execution. Inbound, outbound, inventory, yard, claims, supplier lifecycle and customs.
Meet KnowLogistics→Sources
Sources
- ISO 9001 — Quality management systems
- ISO — International Organization for Standardization