Knowella

Work Restriction Record

Records what a worker can and cannot do while recovering, and for how long. Completed when restrictions are issued. Managed by occupational health with the supervisor. States capabilities rather than diagnosis, which is all the supervisor needs.

KnowHealthRecordHLT-017Pinned in navigation
Completed by
Managed by occupational health with the supervisor
Raised
At the moment the event happens, rather than reconstructed

Summary

In short

  • A work restriction record is a record used in KnowHealth that records what a worker can and cannot do while recovering, and for how long. It is built against ADA, WCB guidance and forms part of the Return to Work programme.
  • Completed when restrictions are issued. Managed by occupational health with the supervisor.
  • The template holds 42 fields across 4 sections.
  • WCB is workers compensation board. Provincial injury reporting, claims and return to work obligations.
  • It connects to the rest of the library: links Worker, Job.

What it is

What it is

What is a work restriction record?

A work restriction record is a record used in KnowHealth that records what a worker can and cannot do while recovering, and for how long. It is built against ADA, WCB guidance and forms part of the Return to Work programme.

When is a work restriction record completed?

A work restriction record is completed at the moment the event happens, rather than reconstructed afterwards. Completed when restrictions are issued.

When to use it

When to use it, and when not to

This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this record covers has occurred, or is about to
  • A new record is needed; each one gets its own ID in the form WR-2026-000
  • You are running the Return to Work programme and this is one of its steps
  • A linked record needs this one to exist: links worker, job

Not for

  • Modified Duty Plan, which sets out the temporary duties a recovering worker will perform.
  • Return to Work Interview, which records the conversation on return from any absence, covering fitness, adjustments and whether work contributed.
  • Return to Work Programme Plan, which sets out how the site brings people back to work after injury or illness, covering triggers, roles, timescales and the duties that are actually available.
  • Anything outside KnowHealth, which belongs in the workspace that owns that process

Standards

What it is built against

WCBWorkers compensation board

Provincial injury reporting, claims and return to work obligations.

ADAAccessibility and accommodation law

Duty to accommodate disability in employment, including workplace adjustments.

FAQ

Frequently asked questions

What is the work restriction record template based on?+

It is built against ADA, WCB guidance. WCB is workers compensation board. Provincial injury reporting, claims and return to work obligations. ADA is accessibility and accommodation law. Duty to accommodate disability in employment, including workplace adjustments.

What sections does the work restriction record contain?+

There are 4 sections: header, restrictions, duration and review, communication and effect. Together they hold 42 fields, 22 of which are required.

How often is a work restriction record raised?+

A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form WR-2026-000, so it can be traced and referenced from other records.

Which programme does the work restriction record belong to?+

It is part of Return to Work. Shorter absences, sustained returns, and work related cases fed back into risk control.

Can the work restriction record template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowHealth

Holds the work restriction record library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowHealthemployee wellbeing. Exposure monitoring, health surveillance, case management and return to work.

Meet KnowHealth

Sources

Sources

  • WCB — Workers compensation board
  • ADA — Accessibility and accommodation law

KnowHealth

Also in Return to Work

6Browse the whole library
Plan

Modified Duty Plan

Sets out the temporary duties a recovering worker will perform. Written when restrictions are issued. Agreed by the supervisor, worker and occupational health. Real work rather than made up tasks, because meaningful duty speeds recovery.

Record

Return to Work Interview

Records the conversation on return from any absence, covering fitness, adjustments and whether work contributed. Completed on every return. Carried out by the line manager. Done well it finds work related ill health nobody would otherwise report.

Plan

Return to Work Programme Plan

Sets out how the site brings people back to work after injury or illness, covering triggers, roles, timescales and the duties that are actually available. Written once and reviewed yearly. Owned by occupational health with HR. Most return to work failures are programme failures rather than individual ones.

Record

Stay at Work Record

Keeps somebody at work on adjusted duties instead of signing them off. Raised at the first sign that a person is struggling to do their normal job. Completed by the supervisor with occupational health. Far easier than bringing somebody back once they have been away for a month.

Record

Return to Work Referral

Opens a return to work case and gathers what is known so far about the absence, the person and their job. Raised at the trigger point set in the programme plan. Completed by the manager and passed to occupational health. The point where the clock starts.

Record

Return to Work Meeting Record

Records the meeting between the worker, their manager and occupational health where the return is agreed. Held before the return date. Chaired by occupational health or HR. The worker being in the room is what separates a plan that works from one that is imposed.

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