Knowella

Absence Trend Review

Reviews absence patterns by area, shift and cause category to find where work is making people ill. Run quarterly. Carried out by HR with occupational health. Absence concentrated on one shift is a work design question, not an attendance one.

KnowHealthReviewHLT-049
Completed by
Carried out by HR with occupational health
Raised
At the review interval, and after any trigger event

Summary

In short

  • An absence trend review is a review used in KnowHealth that reviews absence patterns by area, shift and cause category to find where work is making people ill. It is built against ISO 45001 cl.9.1 and forms part of the Return to Work programme.
  • Run quarterly. Carried out by HR with occupational health.
  • The template holds 42 fields across 5 sections.
  • Scoring is absence rate, where low is good.
  • ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
  • It connects to the rest of the library: links Case management, Workload review.

What it is

What it is

What is an absence trend review?

An absence trend review is a review used in KnowHealth that reviews absence patterns by area, shift and cause category to find where work is making people ill. It is built against ISO 45001 cl.9.1 and forms part of the Return to Work programme.

When is an absence trend review completed?

An absence trend review is completed at the review interval, and after any trigger event. Run quarterly.

When to use it

When to use it, and when not to

This review is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this review covers has occurred, or is about to
  • The workspace is being set up, or the register needs an entry added or retired
  • You are running the Return to Work programme and this is one of its steps
  • A linked record needs this one to exist: links case management, workload review

Not for

  • Health Screening Event Record, which records a voluntary screening event covering blood pressure, general health or similar, with uptake and anonymised outcomes.
  • Anything outside KnowHealth, which belongs in the workspace that owns that process

Standards

What it is built against

ISO 45001Occupational health and safety management systems

The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.

ISOInternational Organization for Standardization

A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

FAQ

Frequently asked questions

What is the absence trend review template based on?+

It is built against ISO 45001 cl.9.1. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

What sections does the absence trend review contain?+

There are 5 sections: header, pattern, causes, management quality, outcome. Together they hold 42 fields, 37 of which are required.

How many absence trend review records should we have?+

This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.

Which programme does the absence trend review belong to?+

It is part of Return to Work, Ergonomics and MSD Prevention, Wellbeing and Mental Health. Shorter absences, sustained returns, and work related cases fed back into risk control.

How is an absence trend review scored?+

Scoring is absence rate. Low is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.

Can the absence trend review template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowHealth

Holds the absence trend review library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowHealthemployee wellbeing. Exposure monitoring, health surveillance, case management and return to work.

Meet KnowHealth

Sources

Sources

  • ISO 45001 — Occupational health and safety management systems
  • ISO — International Organization for Standardization
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