Tracking, Exceptions & Closeout

6 articles

Track every load, handle exceptions, reconcile counts, close out with analytics and share status with customers.

Step-by-step guides

See every load's status and predicted ETA, filter to at-risk loads and open a load's full history.

Open an at-risk or late load alert, see what the agent already did and decide on the customer update.

Compare picked-up vs delivered counts and confirm shorts or overs.

Review closed loads, carrier scores and underpriced lanes, then send the insights to pricing.

Ask the Control Tower a question in plain English and jump straight to the load.

Turn on the customer visibility portal, choose what customers see and share the link.

More resources

Start free, or book a walkthrough and we'll set up your first workflow with you.