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Why the POD is holding up your cash

Knowella Team1 min read

Why the POD is holding up your cash

For most brokers and 3PLs, the proof of delivery is the key to getting paid. No POD, no customer invoice.

Yet PODs often arrive buried in a carrier's combined PDF, between the invoice and the accessorial pages, sometimes blurry, sometimes missing. Someone has to find the right page, send it to the customer and chase the carrier when it's unreadable.

Meanwhile, carriers expect to be paid on time. That gap between paying out and getting paid can make or break a growing brokerage.

Close loads the day they deliver

  • Have every freight bill land in one inbox.
  • Split the POD out automatically and share it with the customer right away.
  • Chase missing or unreadable PODs immediately, not at month end.

KnowDoc does all three with AI, so your billing team invoices the same day the POD arrives.

See how KnowDoc does it: KnowDoc

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